Blog Archive

SharePoint is a wonderful tool, but it is also a very deceptive one.  Companies often view it as a cheap alternative for a document management system, but it has so much more potential. And that comes at a price… Organizations launching themselves in the SharePoint adventure, should therefore carefully consider some basics: what can it do, what will I use it for, what might I use it for in the future and who – inside or outside my organization – will take care of that.

When you have bought a Windows Server license and once windows is running smoothly, installation of SharePoint and giving access to the users is peanuts for your administrator.  But that is just the beginning.  You start using it as an advanced file share, but then … your employees start discovering what SharePoint can really do. They create a little workflow to approve documents and start using the calendar and one by one functionalities are being added.

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WhatsUpDoc_201303A recent article on inspired me to contemplate the pros and cons of hiring candidates with a PhD. I don’t know about you, but I have to admit that I never gave this topic any real thought before. Maybe this is because of some of the (unconscious) prejudices we hold against these doctors: we often perceive them as too theoretical, as if they have no feeling for the actual business world. However, the subject got me curious and I visited the website of the VLIR (Flemish Inter-University Counsel) dedicated to it and I found some surprising information. For example, you can find an overview there of relevant non-technical skills that are developed during a PhD research. In our case, which is consultancy to be more specific, these competences can be of great value.

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Aligning your business strategy with the focus of your teams is never easy. Performance management is the way you can achieve that successfully. Here are already 3 ground rules to set you on your way.

Rule No. 1: It’s key to take into account every aspect of your business; from budgets to profits, over reporting, ownership and technical data, to the overall motivation and efficiency of your employees. By streamlining all the key aspects, your business and your employees will be able to efficiently implement a corporate strategy that leads to success.

Rule No. 2: Make sure that your performance management system is not perceived as threatening. A good performance management system is purposely designed to motivate people to contribute maximally to the realization of a company’s strategy. Don’t use it as some kind of penalty system but use it in a positive manner, to inspire and empower your people.

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UserAdoptionIsKeySince its increasing popularity in the nineties, CRM has gone through many evolutions. It has slowly won over the heart of management and allowed organizations to cherish their customers in just the right manner. But nowadays, a true CRM revolution is taking place: it is going mobile. Gartner states that by 2014, the number of mobile CRM apps will have grown by another 500% as compared to today.

This trend will have a tremendous impact on how sales reps work, how companies can cater to the needs of customers and – as a result – their profit.

But how to choose a mobile CRM app that matches your company perfectly when today’s market offer is so vast? Here are 5 top criteria – developed together with experienced sales people – you can follow to make sure that you find the most suitable and effective app.

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Information management initiatives often fail because organizations choose a platform that suits their current needs, without keeping in mind that these might change … faster than they would ever think.

One of the reasons for this is that the trigger often is an isolated business case. This could be a department urgently needing to move from shared drives on file servers to a centralized document management solution. Or a company could be looking for a solution to retain knowledge and install wiki’s to share information, without giving their employees any guidance, guidelines or process descriptions on the matter.

Too often, though, companies forget that – although the solution will initially be used by one department – other divisions might start using it in the future as well. They mainly think in terms of basic document management features while overlooking some crucial features of information management:  are my data secure, are they properly archived or disposed, can I scan them in an efficient and recognizable manner…

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DelaereJanDo you remember the times when communication was either done face-to-face, by phone or by paper mail?  When written communication only took place after thorough reflection and consideration?  When students left on an international exchange program or friends expatriated and we didn’t hear from them for weeks on end?  When companies used to rely on unidirectional communication, pushing their news, assuming everyone wanted to read what they had to say?

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