Blog Archive

When you work in IT, you will probably find this cartoon recognizable. Why is it so difficult to capture your client’s requirements and more… reach them? Let me share you some crucial parts of a project that are too easily neglected.

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I still remember my first job application. It was at an IT-business integrator, just like Delaware Consulting. Freshly graduated and full of enthusiasm I went to the interview with the HR manager and the functional team lead. The closer I got to my destination, the more questions popped up in my mind. “I’m only a graduate. I only have academic knowledge limited to a number of fields. So what the hell are they going to ask me? How are they going to decide whether I’m the best candidate for the job?” I was sure I was going to fail big time on their content-related questions. And guess what, I did fail big time, but in the end they offered me the job. Today, I’m on the other side of the table and I finally understand what happened.

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Monday morning, 7:15 am. You are woken by your alarm clock. Not because you have set your alarm on Sunday. Your alarm checked your digital calendar. It also looked for traffic jams on your route to work, and adjusted your wake up time to the situation on the road. While you are going downstairs, you can already smell a delicious coffee aroma. Your coffee machine had started simultaneously with your alarm clock. Isn’t this a nice way to start your working week?

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Traditionally on every third Thursday of April, most European companies celebrate “Secretary Day”. On this day all secretaries are recognized for their good work throughout the year and receive a compliment, flowers, chocolates or other presents from their superiors. At Delaware Consulting this is not different, or maybe it is anyway… Let me explain.

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Never tell your client that his requirements are more or less the same as those of everyone else. Every customer is unique. Special. But what about his employees’ holiday requests, expenses and HR hiring process? In most cases, this is not part of the core business of your customer. So, how should you deal with it?

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“Dear Matthias, your 11-week internship will cover all functional aspects of the SAP Cloud for Customer application.”

After receiving this mail almost half a year ago, I still wasn’t a step closer to figuring out what my actual internship would be. I had heard the word ‘cloud’ before but heard so many different explanations that I didn’t know which one to believe.  We talked a lot about SAP in class but I had never worked with it before. To be honest, I was wondering if you really need to be a rocket scientist to be able to work with it.

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No… Yes… It depends…
This is my answer to the question whether it is easy to combine working as a senior manager at Delaware Consulting and being the mum of a now 3-year-old, cute, little girl called Alena.

Experiencing the happiness of being a mother has drastically changed the way I look at life and work.  It forced me to change not only my point of view, but also to rearrange some habits in my professional and private life. Let me share you 4 things that help me to be a working mum.

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Customer centricity is one of the buzz words that has been dominating the web for the past two years. We have all been talking and blogging about the fact that our customer comes first. Our clients are the center of our universe. We don’t make money when we sell things, we make money when we help customers make purchase decisions (Jeff Bezos, Amazon).


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In the product life cycle of MS Dynamics AX we get a completely new version of the software every 3 to 4 years, like AX3.0, 4.0, 2009 and 2012. Between these major releases, Microsoft updates the software with minor ones (R1, R2, and R3) every year. The software itself does not really change in those minor releases. You just get a lot of bug fixes and some small new functionalities. At least, that was the case until now.

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