Blog Archive

Do you get overwhelmed with information? This information overload is made even worse by the growth of low-quality information because of easy publication. While I was talking to a customer about it, I was looking for one word that describes a way to address the issue. One word that explains to have technology in place allowing you to do more with less. Could it be ephemeralization? I had to look up the word myself as ephemeralization is not the most commonly used word in the world. It is actually a term by R. Buckminster Fuller, meaning the ability of technological advancement to do ‘more and more with less and less until eventually you can do everything with nothing’1.

5 benefits of having technology to do more with less

It got my attention. We should focus on ephemeralization! After practicing how to pronounce the word ephemeralization at least 5 times without mistakes, it got me thinking about 5 benefits of having technology to do more with less:

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In the business environment, everything has always been about documents. We all can imagine the time when desks were stacked full with paper and dossiers. Do you remember the time when we used to print every document and archive it in folders and file cabinets? Or when your colleague was waiting on the file you were about to finish?

Nowadays this isn’t fancy anymore. The trend today is a paperless office. Store everything in the cloud! But how? Every business has probably wrapped his head around at least one of the following questions ‘how are we going to store our documents in the best possible way?’, ‘How can we work together efficiently on our documents within a project?’ or even ‘How are we going to find back all this information that we have stored in our documents?’

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Our business world is changing at an unprecedented speed. Whether you like it or not, you need a new way of working to cope with it.

Let’s see. Do you recognize yourself in the following situations?

The volume of data, business-related electronic communications and the complexity of the applications are generating an information overload that is difficult to digest by your employees. This requires a more efficient management, allowing to only provide personalized and relevant information to your employees.

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“Information has become free, fast and abundant, and we have to learn how to handle it in the most optimal way”. A nice quote I heard in the documentary Econoshock 2.0 of journalist Michaël Van Droogenbroeck on Canvas. In not much more than 50 years our pattern of information consumption has changed drastically.  We have moved from a one-directional, limited model to an online multidirectional, open information system to gather, share and create information in all kind of forms and on all sorts of devices. Although the explosion of information was enormous the last years, the amount of information will even become more excessive. Trends show that data and content mining will increase the available information.

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Operational Excellence is a hot topic and is used in different contexts. In this article, I will focus on some practical examples within Maintenance or Enterprise Asset Management, to help you achieve excellence in these domains.

Improve your hands on tool time

Do you like shopping in a grocery store? I don’t. I can strongly recommend you to try online shopping. It is a piece of cake, and it saves you loads of time. Go to the web shop and order what you need. Your items will be delivered in time or you can collect them at a collection point of your choice. 

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The need to drive revenue grows in the evolving global market. Buyers expect brands to be available on multiple channels and to be more interactive. It is complex for marketers to publish their content in a multichannel environment. Each channel, being the web, mobile, tablet, paper catalog, has its own requirements.

The most important part of the published content is definitely the product information. Without adequate data, buyers cannot know what your brand is selling. The lack of correct product information makes it impossible to publish it uniformly on the various channels. Even worse, if a potential buyer does not succeed in finding the information or product he is looking for, he will quickly continue his journey on the internet and find what he needs somewhere else.

To make it even more complex, ERP and MDM systems, the only true sources of product information, have always been focusing on providing “raw product master data” to run the enterprise. This does not help marketers in selling products. Necessary marketing and sales content is missing in those systems. Typical master data is limited to technical properties, SKU and stock information. It does not contain marketing information, such as sales text, application areas or advantages of a product.


Example of mixed master data and enriched product marketing information

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In today’s ever evolving world of communication and media, it’s a challenge for enterprises to organize or improve common knowledge sharing within their company. The fact that you have to share knowledge between departments and teams residing in different locations doesn’t make the process easier. Often, decisions on how to organize knowledge sharing are not taken, or simply systematically postponed due to lack of knowledge on how to proceed.

We suggest you to introduce a knowledge sharing center in your company. With the right content delivery plan, appropriate guidelines, and clearly defined roles, you can make it work.

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Information management initiatives often fail because organizations choose a platform that suits their current needs, without keeping in mind that these might change … faster than they would ever think.

One of the reasons for this is that the trigger often is an isolated business case. This could be a department urgently needing to move from shared drives on file servers to a centralized document management solution. Or a company could be looking for a solution to retain knowledge and install wiki’s to share information, without giving their employees any guidance, guidelines or process descriptions on the matter.

Too often, though, companies forget that – although the solution will initially be used by one department – other divisions might start using it in the future as well. They mainly think in terms of basic document management features while overlooking some crucial features of information management:  are my data secure, are they properly archived or disposed, can I scan them in an efficient and recognizable manner…

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